📜 Version: May 2025
These terms and conditions apply to all orders and agreements made via our website koosvanderbeek.nl — whether you are a professional in the hair or beauty industry or a consumer.
1. Who We Are
We are Koos van der Beek B.V., located at Klokhoek 14, 3833 GX Leusden. Registered with the Dutch Chamber of Commerce under number 32109446.
2. When These Terms Apply
These general terms and conditions apply to any agreement you enter into with us, for example if you purchase something via our website. Any deviating agreements are only valid if we have confirmed them in writing.
3. Offers & Prices
– All our offers are without obligation.
– Spotted a typo? The correct price or description will apply.
– We reserve the right to change our offers and prices at any time, including between now and then.
4. Orders & Confirmation
The agreement is concluded as soon as you agree to these terms and complete your order. You will then automatically receive a confirmation by email. Did you not receive an email? Let us know.
5. Cancellation
You can usually cancel orders for items in stock as long as we have not yet shipped them. We cannot simply cancel custom-made or specially ordered items; we will make separate arrangements regarding these.
6. Your Account
You are responsible for keeping your account and login details secure. If you notice anything suspicious, report it immediately. We will then assist you.
7. Delivery & Shipping
We deliver to your home, by post, or you can pick it up. Whichever you prefer. Sometimes your order may arrive in parts; this is sometimes necessary. Upon receiving your package, always check for damage. Only sign once everything is in order. 📦 We bear the risk of shipping until delivery.
8. Returns
Consumers have a statutory right to return items within the legally required period. For professionals: exchanges or returns are always subject to prior consultation. Return costs are at your own expense unless otherwise agreed.
9. Use & Resale
Products are intended for professional or personal use. Resale is only permitted under the agreed terms and conditions. Online resale? Then additional requirements apply, such as customer service and a returns policy. 🎯
10. Payment
Payment can be made using the payment methods we offer on the site. For business customers, payment by invoice may sometimes be possible — subject to prior agreement. If you do not pay on time, we may suspend further deliveries until you have paid. All orders will be invoiced.
11. Warranty
You are entitled to a standard warranty as required by law. If there are any problems, we will gladly resolve them properly: repair, replacement, or refund. Some parts (such as blades) are excluded from the warranty. In the event of a complaint, return the product according to the instructions. We will then assess your request.
12. Liability
We will do our utmost, but we are not liable for damage caused by improper use or incorrect information. We are also not liable for temporary website or email outages. If you suffer damage due to something that is genuinely our fault, we limit our liability to the extent required by law or covered by our insurance.
13. Force Majeure
In the event of force majeure (such as power outages, transport problems, war, strikes, etc.), we may suspend or cancel the agreement without compensation. 🌪️
14. Retention of Title
Products remain our property until they have been paid for in full. Until then, you may not pledge them as security or resell them outside the ordinary course of your business.
15. Intellectual Property Rights
All text, images, and trademarks on our website are protected. You may not copy, distribute, or use them without our permission. 🛑
16. Governing Law
These terms and conditions are governed by Dutch law. Any disputes will be submitted to the competent court in the district where we are located.
17. Questions or Complaints?
Contact us via:
📧 info@koosvanderbeek.nl
📍 Klokhoek 14, 3833 GX Leusden
📞 033 – 4946688